This field has grown in recent years both in terms of its lucrativeness as a profession, and has witnessed some re-alignment of the profession. In the United Kingdom the Institute of Management Consultants has allied itself with the Chartered Management Institute to ensure effective and quality delivery of advice to businesses is given. Its importance on the international market has also helped it gain position. This course together with its accreditation from NCFE and the Institute of Management Specialists promises to be exciting and highly desirable. It includes how to deliver quality work for the client, discusses why consultants are needed and hired to by businesses. Often outside specialist help is needed to help a business get back on track, how to do this in the highest standard with professionalism and honesty is covered throughout the course with examples of success and activities that teach vital and useful skills, and helps to learn about different businesses to gain knowledge through useful and successful examples.
The course is made up of the ten following modules:
Module 1 - Introduction to Business Consulting
Business call in help either to resolve a specific issue or concern within the workplace or they might bring in specialist to help to formulate a new legal requirement for which they do not have necessary staff. Management consulting, also sometimes also called strategy consulting, refers to both the practice of helping companies to improve performance through analysis of existing business problems and development of future plans, as well as to the firms that specialize in this sort of consulting. Management consulting involves the identification and cross-fertilization of best practices analytical techniques, change management and coaching skills, technology implementations, strategy development through an outsider's perspective about its own performance. A specific formal framework and methodology identifies problems or suggests more effective or efficient ways of performing business tasks. There is a relatively unclear line between management consulting and other consulting practices, such as Information Technology (IT) Consulting. Often a team involves analysts who identify issues, specialist who carry out the necessary repair work, and review and evaluation to ensure that the consultants can leave an abled business which can continue to work with the new methods, changes and developments. The first module will focus upon the development of business advisory or consulting skills which acts as the administrative function interfaces with external consultants and business service providers. It seeks to enhance the business knowledge of consulting skills and provide an improved understanding of the importance of these skills, together with the provision of specialist services e.g. Strategy studies, business process reviews, HR consulting, as a valuable aid to busy executives in the form of interim management services of a specialist nature.
Module 2 - The business of Consultancy and Advisory services
The profession of consultancy is changing within the context of the new global economy. The reasons that consultants are employed, the type of engagements that they will be expected to perform and the roles of the professional bodies to ensure that consultants deliver quality, consistent and highly professional advice. This is achieved by covering the major attributes required by the professional Management Consultant such as a Code of Conduct, contractual engagements, clear roles and setting up effective communication that includes close links to the business, analysis, review and evaluation. A historical study of the rise of management consultancy firms and their links to the Manufacturing and Industrial Organizations, Banks and Financial Institutes, Government and Public sector Organizations, Education Sector, Professional firms and the Medical Sector is covered in depth.
Module 3 - Effective Stakeholder Management
Stakeholder involves the relationships and links of the business with everyone it offers its service or works with from customers, the local community, business associates and the wider governing bodies. This course will be focused on how to build key client business relationships, maintaining confidence and trust of clients, understanding problems, delivering quality services, managing client expectations, use of intervention, and achieving value-added contribution raising client satisfaction indicators. This is achieved by learning the skills to achieve this through actual case studies and examples that help teach the meaning and importance of quality, forming the various stages of delivering advice and how to manage a brief and plan a project. The appreciation of dynamics and effectiveness, how little cogs can drive big cog, leveraging ideas from colleagues and utilizing best practice guidelines provided by the profession is discussed in detail.
Module 4 - Key Consultancy Skills
This section builds on from the previous sections to teach techniques and skills needed to become a qualified Management Consultant. Different approaches to consulting engagements and the use of proprietary methods to help build a toolbox to manage projects is covered. Subjects covered include the value of effective research and the examination of key techniques and skills required such as conducting interviews, conducting client meetings, presentations to executives, problem solving, decision making and preparing summary reports. The key aim is to add value so that a business can get back to working efficiently and productively, whilst meeting legal and ethical requirements. Being a member of an accredited body will guide the consultant in this role.
Module 5 - Managing Project Assignments
Project management is best defined as Planning, Organization and Control in a structured and managed environment. This unit focuses on the fundamental skills of managing third party and sub-contract relationships. This task therefore includes how to overview the planning process, manage relationships, setting up project controls, be aware of the risks, establish necessary change control procedures. All these can only be achieved by active leadership and close team work with colleagues and more importantly with the client group. Often executives decide on the need to bring in consultants and the employees may be unhappy about this decision, so skills to manage and keep everyone on side is crucial to effecting change and progress. A budget is set up so due diligence and Resource Management need to be considered in the plan and overall project management.
Module 6 - Planning Consultancy Assignments
The first course of this work is to win bids and build up reputation. Engagements need careful and realistic planning involving methods of costing assignments, how to manage the engagement, effective delivery and use of toolkits. The development of computer systems has been of key importance, but there is also great diversity in the quality of methods and packages used by companies, so any changes or modernisation can involve a headache for the client, so they need to be convinced that the consultant is qualified to deliver the required change. This unit covers project planning techniques, how to estimate costs, managing resources and the importance of critical path analysis and mitigating client risk.
Module 7 - Data Collection and Analysis
In order to first assess what is happening in a business data must be collected either through interviews, looking at literature about the business and their performance. . This integral data then has to be analysed and interpreted by sifting facts and evidence from opinion to create objective and reliable information. The types of information and data sources and how to determination what data is to be collected, analysed, the techniques needed for presentation and dissemination of information. The complexity of information and data involves how to deal with large volumes of data and information and filter this into a set of precise requirements in order to meet management objectives. Finally the techniques for presenting appropriate and useful information including use of tables, statistics, graphs and business models logically and effectively is discussed.
Module 8 - Effective Report Writing Skills
Often the most important part of a report is the executive summary page listing key findings and necessary change to meet the findings and one cannot help but ask if a more detailed report is necessary. Writing effective management reports and techniques for board room presentations require good communication skills. This module covers the type of reports, the content and when to write and present a report. Often a power point presentation is sufficient when summarising key findings to a busy executive board, but a quality document including diagrams and illustrations is often a requirement at the near completion of the project Business often use such a document to review if change is happening by referring to the document during set periods, e.g. after the first three months, a year and so on to measure if it has managed to improve.
Module 9 - Making Client Presentations
Findings have to be presented to the business and this is made much easier with advancement in the use of software that helps delivery. The art of making efficient client presentations, any constraints and the different types of presentations and techniques available to help this is covered along with the use of media and effective speaking. Skills in becoming a presenter involve audience participation, judging the mood, the actual delivery and how to learning from mistakes. Also the way a consultant behaves and looks so how they dress, speak body language and how they communicate to the client is crucially important, and so this is addressed in depth.
Module 10 - Rational Persuasion
It is important to gain the trust and confidence of the business, employees and management from the start as they are part of the process to improve, rectify and resolve issues that are halting progress. The technique of gaining support for evidence, any arguments and winning through on business recommendations requires skills and experience. The key components to accomplish this involves rational and techniques of persuasion, conducting a meeting, listening skills, how to balance arguments, inspiring confidence and planning an outcome. An understanding and appreciation of how people will react in varying situations helps to prepare for unexpected reactions, also skills will be taught of how to explain decisions to clients, the rationale behind judgements and business recommendations. The final area covers how to persuade a client to take a specific course of action in order to achieve a desired result and outcome.
All students must be 16 years of age and above.
Level 3 Diploma courses require a minimum prior learning to GCSE standard in order that students can manage their studies and the assumed knowledge within course content.
Approximately 20 hours per unit
Final online multiple choice examination.
Please note that you can enrol on this course at anytime.
Diploma in Business Consultancy (B)
This course is Quality Assured by the Quality Licence Scheme
At the end of this course successful learners will receive a Certificate of Achievement from ABC Awards and a Learner Unit Summary (which lists the details of all the units the learner has completed as part of the course). Please note that this ABC certificate is only available to students enrolling on or after 01.04.15.
The course has been endorsed under the ABC Awards Quality Licence Scheme. This means that Oxford Learning College has undergone an external quality check to ensure that the organisation and the courses it offers, meet certain quality criteria. The completion of this course alone does not lead to an Ofqual regulated qualification but may be used as evidence of knowledge and skills towards regulated qualifications in the future.
The unit summary can be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this sector. To this end the learning outcomes of the course have been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.
The course itself has been designed by Oxford Learning College to meet specific learners' and/or employers' requirements which cannot be satisfied through current regulated qualifications. ABC Awards endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.
ABC Awards is a leading national Awarding Organisation, regulated by Ofqual, and the Welsh Government. It has a long-established reputation for developing and awarding high quality vocational qualifications across a wide range of industries. As a registered charity, ABC Awards combines 180 years of expertise but also implements a responsive, flexible and innovative approach to the needs of our customers. Renowned for excellent customer service, and quality standards, ABC Awards also offers Ofqual regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of
employers across the UK.
For more information on how to progress after completing this course, please click here
You will receive a certificate from the College. A digital version is included in the price and will be emailed to you within 5 days of taking your online exam.
Should you require an embossed hard copy of your certificate to be sent to you by Special Delivery post, you can order this separately after taking your exam.
The course can be enrolled upon by students Internationally. There are no deadlines for enrolments.
To view the differences between our qualifications, please click HERE
Online study materials to enable the student to successfully complete the Diploma. Support is provided by the tutor department for the duration of the course (1 year). Certification upon completion. All examination fees.
Payment by Instalments
Students are able to pay course fees in monthly instalments. Click here to download our instalment plan.
The Quality Assured Diploma is a Level 3 equivalent on the National Qualifications Framework. The Diploma is a 1 year course which is self study and is examined by online examination. The Diploma is awarded by Oxford College. Upon completion of the course you will receive certification awarded by Oxford College.
The Level 3 Diplomas require a minimum prior learning to GCSE standard in order to for students to manage study and the assumed knowledge within course content.
They provide an ability to gain and apply a range of knowledge, skills and understanding in a specific subject at a detailed level. Level 3 qualifications such as A levels, NVQ3, BTEC Diplomas etc. are appropriate if you plan to progress to university study.
Level 3 Diploma courses can assist you in career development, continued professional development, personal development, and provision of a basis for further study.
Progression from Level 3 is to specialist learning and detailed analysis of a higher level of information (for example university level study, Diploma Level 5 study).
Your course is delivered online via the Oxford Learning On Campus website.
This is a flexible learning course, so the more time you have to commit to your studies, the sooner you are able to complete.
In the student 'On Campus' you are also able to take part in the student chat room and forums as part of our online student community.
After enrolling online you will receive your username and password to access the On Campus area within 3 working days.
Materials and support provided by Oxford Learning.
A Paper copy and Kindle copy of course materials are also available to purchase in the online enrolment process.
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This product was added to our catalog on Thursday 13 August, 2009.