In order to be an organised and competent Business administrative professional, skills of organisation and managing one’s own work load, as well as being able to support a team in the digital world are required. Skills of being able to work in different business environments, with the necessary qualities and experiences to support learning are practiced through theoretical and practical activities. The rise of technology has made the tasks in this field easier to accomplish, but also the responsibilities have grown as much more can now be completed through the use and support of modern technology, e.g. finance packages have meant that often jobs done by a secretary and bookkeeper in the past can easily be combined into one role for small businesses. Different business models and related legal requirements to work in a global economy will be assessed since no one model or method will suit everyone.
Unit 1 - Introduction to Business Administration
It is possible to reach a range of occupations in an office from being an administrative secretary, a personal assistant or managing a certain department or the workplace. Foundation skills are initially taught and these will be built up in following modules so that there is awareness of how to do the job and work effectively with others. Basic skills include how to make good judgments as well as doing the daily duties of e.g. checking mail, writing letters, to more specialised tasks such as managing databases and knowing laws about Human Resource. Business Administration programmes prepare students for a wide range of Administrative, Management and Executive occupations.
Unit 2 - Human Resource, HR, Management
The Human Resources Management function, previously referred to as ‘Personnel’ within any organization, can include a variety of activities, but has undergone dramatic changes in the last 20-30 years. Here particularly focus is on managing people and resources effectively using professional personal qualities. Thus, this role has developed into a more interactive and participative function in the coaching and training of people, and helping them rise through the career pathway. The course will examine the major skills and characteristics required for Human Resource Management which include basic professional administrative skills as well as writing reports, presentations, analysis and evaluation, management of resources and people, critical thinking and excellent Interpersonal cross-cultural skills to aid customer relations and manage career Planning and Training.
Unit 3 - Team Based Leadership
Much of the work involves solitary tasks, but working with others, clients and colleagues is essential to a good working environment. Thus the development of team based leadership skills requires understanding aspects of "group dynamics" what is commonly called team-based learning and participation in group activities. This section of the course will consist of two main components: (i) Open discussion on leadership and (ii) The objectives for good team based leadership skills. Questions will be asked about what it entails, how to do it effectively, and its application to team situations. The discussion progresses to the qualities and skills required to be a leader, and assessment will be made of examples of leadership styles to see how effective communication works. The key skills addressed will be the importance of attitude, effective listening, understanding empathy, respect and gaining consensus in group decision making, and how to offer constructive advice and feedback e.g. in meetings, during conflict and disharmony, and when doing conducting annual reviews. Generally it is believed that one should lead by experience and that success comes with experience through good practice.
Unit 4 - Management Accounting
Managing accounts has now become easy and efficient with the advance of modern methods of management accounting packages. Effective management requires report writing, use of computers, problem solving and decision making. However, this also means that relevant skills e.g. Legal compliance, Budgeting for planning & control, Variance Analysis, Capital Budgeting, must be acquired in order to progress confidently in one’s career. Management Accounting is concerned with the provision of business accounting information and reports to Bosses and Managers to help them keep abreast of the confidential business finances. This course focuses on the techniques and trends in the UK Management Accounting practices but also looks at the international dimension in order to learn from models that have been very successful e.g. the Japanese model.
Unit 5 - Project Management
A massive progress in career advancement is in helping others better manage their work. Modern project management helps in planning, organization and control in a structured and managed environment. A suggested model is the Gantt Charts and how Microsoft Project assists the modern project manager. The course will focus heavily on the application of up to date standard government and commerce regulation by helping plan, set up and organise a project effectively. A successful professional shows due diligence by managing risks, establishing change control procedures, and making the business feel it can offer quality of service.
Unit 6 - Consulting Skills
If a Business fails or is failing to deliver to their standard, they will bring in business advisory or consulting consultants. The Administration will interfaces with external consultants and business service providers to provide specialist services e.g. Strategy studies, business process reviews, HR consulting etc. and even interim management services of a specialist nature. Their particular focus is on methods of enquiry, scoping of assignments, stakeholder management, report writing, problem solving and decision making, management of risks, understanding the concept of value-added delivery. This is therefore a very attainable career path, and so activities involve conducting consultancy projects involving skills of data collection and analysis, Effective report writing, Creating change, Rational persuasion, Making client presentations, and Training Sessions and Workshops.p>
Unit 7 - Presentation Skills
Presenting effectively and running workshops to a large audience involves using e.g. Microsoft Powerpoint or flipcharts or white boards to deliver a presentation that is useful and interesting to the listener. The function is to supplement content with visual information such as facts and images, add value to build on what people know already and impart new knowledge. Tips for putting together visual presentations, public speaking, how to address people, how to gain audience participation and getting the best from people by assisting in creating professional and effective presentations will be illustrated. The guidelines to conduct and carry out effective business presentations considers: the use of flipcharts / whiteboard, presentation software - specifically Microsoft Powerpoint, format, length and content, use of visual aids in the preparation, prepare hand-outs, and making sure feedback is obtained to help self-reflection. Support will be given to build confidence in public speaking and how best to deliver to the needs of the business.
Unit 8 - Strategic Planning
In order for a business to constantly think about how to stay current and best deliver its aims, it needs to plan and be strategic. Business strategic planning methodology is viewed from two different perspectives: (i) Information Systems [IS] - the science of managing both data and information, the life blood within an organization, and secondly Information Technology [IT] the Computer hardware and tools, technology and communications that support the Information Systems. The focus on techniques utilized within the UK Public Sector and in particular the Office of Government Commerce [ OGC], and relatively standard approaches used are studied. Key skills are how to conduct a Scoping and Strategy Study, defining Strategy by examining findings, implementation of the planning by progressing a strategy into action plans, writing reports, monitoring and reviewing, and making sure the business executives and staff sticks to the new (often difficult or different) changes. What can go wrong and how to avoid the most common pitfalls are addressed.
Unit 9 - Concepts of Organizational Change
Most employees are afraid of change because they feel it threatens their jobs or will make them look incompetent. However, if a business does not deliver it invokes organizational change, mergers and acquisitions, business process re-engineering, policy change, external change agents and how people deal with change. How best to make sense of Change Management, what underpins the theory of change and how to cope with the intense rate of change since change and technology outpaces our individual ability to keep up with it is considered. This course will focus upon individual, team and organizational change, how to lead and restructure. Management of change involves the leadership and the styles to be adopted for the management of change involving three dimensions of leadership - Outcomes, Interests and Emotions, and its Impact of change in the global economy in the new digital age.
Unit 10 - Managing in the Global Economy
As our business skills improve and we rise up the ladder, we have to consider our position in the global economy. I believe that this should be done at all times, so we should always ask questions about the implication of better communication, access to travel and global education to our position in the new global village, the new administrator in the digital age, international business opportunities, dealing with different cultures and backgrounds, aspects of communication and management expectations within the international business scene. Once basic skills are gained in administration, wider and greater knowledge and experience is needed to place us in the wider world of business. A classic example is that of HSBC Bank showing a child conducting her business for the supply of home-made lemonade to the global forum. In order to be effective and current, skills and thought is applied to the challenges of the new era, the future of the internet, wireless economy advances in global telecommunications and understanding of ITIL.
All students must be 16 years of age and above.
Level 3 Diploma courses require a minimum prior learning to GCSE standard in order that students can manage their studies and the assumed knowledge within course content.
Approximately 20 hours per unit
Final online multiple choice examination.
Please note that you can enrol on this course at anytime.
Diploma in Business Administration (B)
This course is Quality Assured by the Quality Licence Scheme
At the end of this course successful learners will receive a Certificate of Achievement from ABC Awards and a Learner Unit Summary (which lists the details of all the units the learner has completed as part of the course). Please note that this ABC certificate is only available to students enrolling on or after 01.04.15.
The course has been endorsed under the ABC Awards Quality Licence Scheme. This means that Oxford Learning College has undergone an external quality check to ensure that the organisation and the courses it offers, meet certain quality criteria. The completion of this course alone does not lead to an Ofqual regulated qualification but may be used as evidence of knowledge and skills towards regulated qualifications in the future.
The unit summary can be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this sector. To this end the learning outcomes of the course have been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.
The course itself has been designed by Oxford Learning College to meet specific learners' and/or employers' requirements which cannot be satisfied through current regulated qualifications. ABC Awards endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.
ABC Awards is a leading national Awarding Organisation, regulated by Ofqual, and the Welsh Government. It has a long-established reputation for developing and awarding high quality vocational qualifications across a wide range of industries. As a registered charity, ABC Awards combines 180 years of expertise but also implements a responsive, flexible and innovative approach to the needs of our customers. Renowned for excellent customer service, and quality standards, ABC Awards also offers Ofqual regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of
employers across the UK.
For more information on how to progress after completing this course, please click here
You will receive a certificate from the College. A digital version is included in the price and will be emailed to you within 5 days of taking your online exam.
Should you require an embossed hard copy of your certificate to be sent to you by Special Delivery post, you can order this separately after taking your exam.
The course can be enrolled upon by students Internationally. There are no deadlines for enrolments.
To view the differences between our qualifications, please click HERE
Online study materials to enable the student to successfully complete the Diploma. Support is provided by the tutor department for the duration of the course (1 year). Certification upon completion. All examination fees.
Payment by Instalments
Students are able to pay course fees in monthly instalments. Click here to download our instalment plan.
The Quality Assured Diploma is a Level 3 equivalent on the National Qualifications Framework. The Diploma is a 1 year course which is self study and is examined by online examination. The Diploma is awarded by Oxford College. Upon completion of the course you will receive certification awarded by Oxford College.
The Level 3 Diplomas require a minimum prior learning to GCSE standard in order to for students to manage study and the assumed knowledge within course content.
They provide an ability to gain and apply a range of knowledge, skills and understanding in a specific subject at a detailed level. Level 3 qualifications such as A levels, NVQ3, BTEC Diplomas etc. are appropriate if you plan to progress to university study.
Level 3 Diploma courses can assist you in career development, continued professional development, personal development, and provision of a basis for further study.
Progression from Level 3 is to specialist learning and detailed analysis of a higher level of information (for example university level study, Diploma Level 5 study).
Your course is delivered online via the Oxford Learning On Campus website.
This is a flexible learning course, so the more time you have to commit to your studies, the sooner you are able to complete.
In the student 'On Campus' you are also able to take part in the student chat room and forums as part of our online student community.
After enrolling online you will receive your username and password to access the On Campus area within 3 working days.
Materials and support provided by Oxford Learning.
A Paper copy and Kindle copy of course materials are also available to purchase in the online enrolment process.
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This product was added to our catalog on Thursday 13 August, 2009.